FAQ
We've detailed some common questions below:
How long will it take for my items to arrive?
Once your order is placed, it will be picked and packed by our PTA volunteers and then handed to the school office so that it can be given to your young person. This will normally take a couple of days, but please bear with us if it takes a little longer. If you haven't received your item within a week, please contact us.
What happens if the items don't fit or there is a problem?
You can return any items within 14 days for an exchange or refund. We've tried to ensure the descriptions and photos accurately represent the items, but if you find it is not as expected, just let us know.
I'm a new parent, can I buy online?
This service is currently only available for existing pupils at Senacre Wood Primary School. If you have a child starting the new intake, we normally have second hand uniform available for sale at transition events before the summer holidays.